Our client is searching for an experienced Support Engineer to join their London office. The ideal candidate will have to work with senior business leads in London to align and coordinate initiatives with Chicago/NY accordingly and vice versa. You will be comfortable working closely with the back office teams to remedy issues related to security setups, trade booking, corporate actions, price breaks and book keeping entries. It is important to have a passion for solving investment business problems through the use of technology and fundamentals.
Responsibilities:
- Provide first level support for Front Office staff (PM’s Analysts, and Traders) to quickly identify and resolve issues as they arise and ensure continuity of the business.
- Work closely with Front Office staff (PM’s Analysts, and Traders) to gather business requirements and liaise with various IT teams to ensure delivery of functionality.
- Work in all aspects of user / strategy application support for the Asset Manager Equity Team in London.
- Assist in the deployment, checkout, and QA testing of applications. Also involved in the training and marketing of applications as appropriate.
- Participate in global coverage of system support & SOD/intraday health checks.
- Work with senior business leads in London to align and coordinate initiatives with Chicago/NY accordingly and vice versa.
- Work closely with the back office teams to remedy issues related to security setups, trade booking, corporate actions, price breaks, and book keeping entries.
Requirements:
- 3-5 years working experience
- 2-3 years exposure to financial services (equity/capital markets).
- High leveTl of personal integrity and strong work ethic.
- Ability to work in a global environment with team members located in various regions
- Strong written and oral communication skills.
- Ability to forge close working relationships with both business and technology team members.
- Enthusiastic self-starter with excellent communication skills and the ability to work in a team environment
Nice to have:
- Passion for solving investment business problems through the use of technology and fundamentals
- Strong critical reasoning skills
- Detail-oriented approach to solving problems
- Enthusiasm for learning & results oriented
- Strong work ethic & high degree of integrity
- Self starter that demonstrates a strong sense of ownership, execution, and ability to work and deliver results with minimal supervision
Education:
- Bachelor’s Degree in engineering or computer science or related field of study
If you would like to be considered for the position of Support Engineer, or wish to discuss the role further then please leave your details below. Your resume will be held in confidence until you connect with a member of our team
